Mindshiftr Privacy Policy
Last Updated: 20 August, 2024
Introduction
Mindshiftr, a trading name of C6 Consulting Limited ("Mindshiftr", "we", "us", "our"), is committed to protecting your privacy and ensuring that your personal information is handled in accordance with relevant laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy.
This policy is designed to comply with the privacy requirements of New Zealand. For jurisdictions outside of New Zealand, including the European Union, the United States, and others, we will make reasonable efforts to comply with relevant legal requirements, although no warranties are given regarding compliance with laws outside of New Zealand.
1. Information We Collect
1.1 Personal Information Provided by You
We may collect personal information that you voluntarily provide when you:
Register an account on our website.
Purchase products or services.
Subscribe to our newsletter or mailing list.
Contact us for support or information.
Participate in surveys, giveaways, or other promotional activities.
Provide feedback or comments on our website or social media platforms.
This information may include your name, email address, phone number, billing and shipping address, payment information, and any other details you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and other related data. This information helps us understand how our website is used and improve our services.
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and web beacons to collect information about your browsing activities. Cookies are small data files stored on your device that allow us to remember your preferences and improve your user experience. You can control the use of cookies through your browser settings.
2. How We Use Your Information
2.1 Provision of Services
We use your personal information to provide you with the products and services you have requested, including processing payments, delivering products, and managing your customer account.
2.2 Communication
We may use your contact information to communicate with you about your account, transactions, or customer service inquiries. With your consent, we may also send you promotional materials, newsletters, and information about our products and services.
2.3 Improvement and Analysis
We use the information we collect to improve our website, products, and services. This includes analyzing usage patterns, monitoring website performance, and conducting research and development.
2.4 Legal Compliance and Security
We may use your personal information to comply with legal obligations, prevent fraud, and ensure the security of our website and services.
3. Sharing and Disclosure of Your Information
3.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering products, and conducting marketing activities. These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.
3.2 Legal Requirements
We may disclose your personal information if required by law, in response to legal process, or to protect our rights, privacy, safety, or property, or that of our users.
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.
4. Your Rights
4.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if any of your information is inaccurate. You can do this by contacting us at support@mindshiftr.co.
4.2 Right to Erasure
You may request that we delete your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected. We will comply with your request unless we have a legal obligation to retain the information.
4.3 Right to Object and Restrict Processing
You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes. You may also request that we restrict the processing of your personal information.
4.4 Data Portability
You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer this information to another data controller, where technically feasible.
4.5 Withdrawal of Consent
If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
5. International Data Transfers
5.1 Data Transfers Outside New Zealand
Your personal information may be transferred to and processed in countries outside of New Zealand, including countries that may not provide the same level of data protection as your home country. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
6. Data Retention
6.1 Retention Period
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your personal information is no longer needed, we will securely delete or anonymize it.
7. Security of Your Information
7.1 Security Measures
We use commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Websites
8.1 Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Specific Jurisdictional Policies
9.1 European Union's General Data Protection Regulation (GDPR)
Legal Basis for Processing: We process your personal information based on your consent, our legitimate interests, the performance of a contract, and compliance with legal obligations.
Rights Under GDPR: If you are located in the European Economic Area (EEA), you have additional rights, including the right to erasure, the right to restrict processing, the right to data portability, and the right to object to processing. You also have the right to lodge a complaint with a supervisory authority in the EEA if you believe we have not complied with applicable data protection laws.
International Transfers: We will take appropriate safeguards to protect your personal information when transferring it outside the EEA, including using standard contractual clauses approved by the European Commission.
9.2 California Consumer Privacy Act (CCPA)
Right to Know: California residents have the right to request information about the categories and specific pieces of personal information we have collected, how we use it, and the categories of third parties with whom we share it.
Right to Delete: California residents have the right to request the deletion of their personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information. If this policy changes in the future, California residents will have the right to opt out of the sale of their personal information.
Non-Discrimination: We will not discriminate against California residents for exercising their rights under the CCPA.
9.3 Children's Online Privacy Protection Act (COPPA)
Protection of Children's Information: Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will delete that information as soon as possible.
10. Changes to This Privacy Policy
10.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after the changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
11.1 Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: support@mindshiftr.co